Zoho FSM 2.0.3
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Free Version
Publisher Description
The Zoho FSM Field Agent app enables field technicians and service teams to access, plan, and execute service appointments seamlessly. Unify field teams by connecting all your field operations end-to-end, and maximize productivity. Empower your field teams to provide high quality customer service with a field solution in the palm of their hand. The app provides detailed information on the service request, so agents can plan ahead. Improve first-visit resolution and score better in customer satisfaction.
Stay updated 24/7
Receive automated notifications and reminders of scheduled appointments.
Use the calendar view to peruse through the appointments in a structured way.
Access and update information with just a tap
Gain access to work order details, customer history, and service details so you can go prepared.
Take pictures, and send notes and attachments for future reference right from the work station.
Add/edit Service and Parts from the work station to provide the best service and keep the managers in loop.
Find the customer location
Follow directions and navigate to the customer location.
Create trips to record the route taken and keep managers informed about your travel.
Record availability and progress
Check in to the appointment and keep your teams updated on your progress.
Log work hours, apply for leave, and ensure teams schedule accordingly.
Invoice and Payments
Generate invoices quickly after job completion and share them with the customer.
Allow customers to process payments through secure portals and close deals on the spot.
Service Reports
Update service reports and get customer feedback on the spot. Get the customer's signature right on your device and provide a smooth customer experience from beginning to end.
Location tracking can be enabled by the technician in the app and when enabled, the technician's location will be tracked continuously and shared with the FSM administrator. And continuous use of GPS running in the background can decrease battery life drastically.
Apr 23, 2024
Version 2.0.3
Added Quick Actions support from Appointment Overview Page.
Allowing Service Task Line Item to be created from Work Order & Appointment create/edit pages.
Minor Bug Fixes and UI changes.
About Zoho FSM
Zoho FSM is a free app for iOS published in the Office Suites & Tools list of apps, part of Business.
The company that develops Zoho FSM is Zoho Corporation. The latest version released by its developer is 2.0.3.
To install Zoho FSM on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-04-23 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Zoho FSM as malware if the download link is broken.
How to install Zoho FSM on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Zoho FSM is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Zoho FSM is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
